Privacy Policy

TERMS AND CONDITIONS

Omnipresence Care Management
State of Georgia – United States
Effective Date: 02/20/2026
Last Updated: 02/20/2026


1. Acceptance of Terms

By accessing our website, engaging our services, or submitting information to Omnipresence Care Management (“Omnipresence,” “we,” “our,” or “us”), you agree to be bound by these Terms and Conditions.

If you do not agree with these terms, you should not use our services or website.


2. Description of Services

Omnipresence Care Management provides non-clinical care management services, including but not limited to:

Care coordination

Case management

Healthcare system navigation

Resource referrals

Communication with healthcare providers

Support services related to patient care planning

We do not provide emergency medical services. In case of a medical emergency, call 911 immediately.


3. No Medical Advice Disclaimer

Information provided on our website or through communications is for general informational purposes only and does not constitute medical, legal, or financial advice.

All medical decisions should be made in consultation with licensed healthcare providers.


4. Client Responsibilities

Clients agree to:

Provide accurate and complete information

Notify us of changes in medical, insurance, or contact information

Participate actively in the care management process

Comply with agreed-upon care plans

Failure to provide accurate information may impact service delivery.


5. Appointments and Scheduling

Clients are responsible for:

Attending scheduled appointments

Providing reasonable notice for cancellations

Responding to communication requests in a timely manner

We reserve the right to reschedule services as necessary.


6. Payment Terms

Payment terms will be outlined in individual service agreements.

Clients agree to:

Pay for services as agreed

Provide accurate insurance information

Remain responsible for unpaid balances not covered by insurance

Failure to remit payment may result in suspension or termination of services.


7. Insurance and Billing

Where applicable:

We may assist with coordination of insurance claims

Coverage determinations are made solely by the insurance provider

Clients remain financially responsible for non-covered services


8. Privacy and HIPAA Compliance

We are a Covered Entity under HIPAA.

All Protected Health Information (PHI) is handled in accordance with:

HIPAA Privacy Rule

HIPAA Security Rule

HITECH Act

Applicable Georgia privacy laws

Please refer to our Privacy Policy and Notice of Privacy Practices for detailed information.


9. Website Use

By using our website, you agree not to:

Use the site for unlawful purposes

Attempt to gain unauthorized access to systems

Interfere with website functionality

Transmit harmful or malicious code

We reserve the right to restrict access for violations of these terms.


10. Intellectual Property

All content on this website, including logos, text, graphics, and materials, is the property of Omnipresence Care Management and may not be copied, distributed, or reproduced without written permission.


11. Limitation of Liability

To the fullest extent permitted by law:

Omnipresence Care Management shall not be liable for indirect, incidental, consequential, or punitive damages arising from:

Use of our website

Delays in care coordination

Reliance on third-party providers

Insurance coverage determinations

Our liability shall be limited to the amount paid for services rendered.


12. Third-Party Services

We may refer clients to third-party providers. We are not responsible for the actions, services, or decisions of independent healthcare providers, facilities, or vendors.


13. Termination of Services

We reserve the right to terminate services if:

Payment obligations are not met

There is misuse of services

There is abusive or threatening behavior

Continued service would violate law or ethical standards

Clients may terminate services in accordance with their service agreement.


14. Governing Law

These Terms and Conditions are governed by the laws of the State of Georgia and applicable federal laws of the United States.

Any disputes shall be resolved in courts located within the State of Georgia.


15. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Updated versions will be posted on our website with a revised “Last Updated” date.


16. Contact Information

Omnipresence Care Management
4485 Lawrenceville Hwy. NW, Ste. 207 #3383
Lilburn, Georgia 30047
Phone: 678-262-6901
Email: [email protected]